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You can contact our website team with feedback or corrections about guides such as srd r350 status check, but we cannot access beneficiaries’ records or resolve official grant applications.
Contact Our Website Team
For website feedback, article corrections or questions about content presented through our illustrative editorial profile, Lerato Maseko (Social Grants Researcher & Content Editor), please contact the SASSA Status Check SA Editorial Team using the form below or email [email protected]. For the scope and limitations of this independent website, please read our Disclaimer.
Website email: [email protected]
Please do not send sensitive information. Never include your South African ID number, SASSA application reference, bank account details, PIN, OTP, password or a child’s medical records. We cannot look up or change your grant record.
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The secure contact form will ask for your name, email address, topic and message. These details are used to review and respond to your enquiry when appropriate. For how messages are handled, read our Privacy Policy. The Terms & Conditions explain the conditions for using our content and contact features.
Submitting a website enquiry does not open a SASSA support case or create a grant application. We cannot guarantee a particular response time.
Need Help With Your Actual SASSA Grant?
If you need an application decision, account-specific payment assistance, status information, bank-detail help or an official appeal process, please contact SASSA rather than this independent website.
SASSA toll-free line
0800 60 10 11 — for SASSA grant enquiries.
Official government services
Independent-site notice: SASSA Status Check SA cannot access confidential beneficiary information or submit applications on behalf of readers.